Tender Retail’s flagship solution is the culmination of over 20 years of dedication to EFT software. PCI compliant, EMV certified, stable, secure and almost infinitely adaptable, Merchant Connect Multi (MCM) is the middleware solution of choice for thousands of mid-and-high-volume retailers in every vertical across North America.

The Solution for Any Retail Environment

Merchant Connect Multi handles the critical communication interface between the Point of Sale and the transaction processor – while giving merchants the power to instantly choose the most cost-effective payment processors and beneficial value-add providers

MCM is designed with the knowledge that every infrastructure is different and ease of integration is paramount:

• Compatible with both Windows and Linux operating systems
• Can be installed as either a multi-threaded server-based switch or installed directly on the POS
• Fully load-tested to meet the most rigorous requirements of any major national merchant
• Supports all major card types including credit, debit, private label, loyalty and gift programs
• Allows the retailer to select the payment processor of their choice while handling all aspects of the transaction process - PIN pad interaction, communication protocol, bank specific message processing and receipt formatting
• Supports instant online credit applications, dynamic currency conversion and e-commerce payments.

In addition, the interface allows for simplified monitoring and advanced remote management, while instant online log files and alerts allow for preemptive client support. MCM also allows simple configuration of information specific to each POS station and new registers can be added and activated while the server is still running.

Value-Adds

Today’s consumers expect much more from merchants. Value-add offerings such as

• Gift Cards
• Loyalty Programs
• Pre-Paid Phone Cards
• Contactless Payment

are the new standard in relationship-building tools. Merchant Connect Multi features a suite of add-on components that gives merchants the ability to offer any variety of value-add programs without investing significant time or money in additional hardware or development.

All are fully integrated within MCM – one platform manages all card transactions – meaning no standalone hardware and easy reconciliation of purchases, redemptions and promotions across multiple value-add programs.

MCM Security Features

Tender Retail is committed to meeting or exceeding global payment industry security standards across our entire product line. Merchant Connect Multi is no different:

• PA-DSS certified
• Supports End-to-End encryption
• Supports host generated tokenization
• Supports industry standard token management applications
• Supports hosted scenarios